Aldermore has updated its online forms for residential and buy-to-let mortgages as well as bridging finance in response to rising numbers of borrowers using tablets and mobiles to search online.
The new online forms are the first step in the application process which has been developed to be optimised for mobile and tablet viewing, and also enable commercial landlords to integrate with Companies House filings.
The forms include:
• A redeveloped residential mortgages enquiry form for both direct first-time buyers and customers looking to remortgage.
• A new direct Buy-to-let enquiry form catering for both residential and commercial landlords.
• A new direct enquiry form for bridging finance (also includes Companies House integration).
Charles Haresnape, group managing director of mortgages at Aldermore, said: “These changes will make it easier for our customers to begin their applications and build on the work Aldermore has done to improve on-line forms across all sectors.
“Aldermore prides itself on responding to customer feedback and improving our processes accordingly.
“The way customers search for financial services is changing, with 50% of our residential mortgage traffic coming via mobile or tablet, optimising and streamlining more of our online application process for all forms of technology allowing our customers to manage their finances on the go.
“The new forms look to make the application process as easy as possible, for both residential and commercial applicants, and the integration with Companies House will help reduce the amount of information customers are required to pre-fill.”