Norton Finance has won a Feefo Gold Service Award to congratulate their delivery of exceptional experience rated by customers.

Norton Finance met the criteria of collecting at least 50 reviews between January 1 and December 31 2016 and achieved a Feefo service rating of between 4.5 and 5.0.

Paul Stringer, director of Norton Finance and Mortgages, said: “It’s a real honour to receive this award from Feefo – to be recognised for delivering exceptional experiences to our customers is a great achievement.

“We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2016 – we’re looking forward to another successful year ahead.”

Andrew Mabbutt, chief executive of Feefo, added: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award.

“We are so proud that so many businesses are putting customer service first and we have been working closely with all our customers to build trust and transparency online.”

Feefo is a ratings, reviews and customer analytics platform which collects genuine, purchase-verified reviews on behalf of over 3,000 businesses.